If your purchase fails to meet your satisfaction, simply return it within 30 days for an exchange or a full refund of the merchandise purchase price.
Special orders and gift cards are non-returnable.
Regular orders can be returned within 30 days of receipt in their original packaging, with original receipt and in unused condition.
Items for return should be shipped pre-paid to The Hitching Post, 2 Haven Street-Unit 103, Reading, MA 01867.
If shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance.
Once your return is received and inspected, we will email to advise that we have received your returned item, and will confirm next steps regarding your refund.
Shipping and insurance charges are not refundable. We reserve the right to not accept a return and may require a re-stocking or repair fee if the item has been damaged or worn.
For products marked as gifts, refunds will be made to the receiver of the gift, at the “Ship-to” address.
Please contact us directly at firstname.lastname@example.org for any questions not covered, as we wish for all of our customers to be satisfied.
The Hitching Post
2 Haven Street - Unit 103
Reading, MA 01867